Recent Posts

What Makes SERVPRO® Different?

6/13/2024 (Permalink)

1. **Founding and Growth**: SERVPRO® was founded in 1967 by Ted and Doris Isaacson in Sacramento, California, as a painting business. It quickly expanded into cleaning and restoration, becoming a leader in the industry. The company relocated its headquarters to Gallatin, Tennessee, in 1988.

2. **Franchise Network**: SERVPRO operates as a franchise system, and it has grown to over 1,900 franchises across the United States and Canada. This extensive network allows SERVPRO to respond quickly to disasters nationwide.

3. **24/7 Emergency Service**: SERVPRO provides 24/7 emergency services for water, fire, and mold damage. Their rapid response is crucial in minimizing damage and reducing restoration costs.

4. **National Brand Recognition**: SERVPRO has been recognized as a top franchise opportunity by various publications, including Entrepreneur Magazine, which consistently ranks it high in its Franchise 500 list.

5. **Disaster Response Team**: SERVPRO has a specialized Disaster Recovery Team that is mobilized for large-scale disasters. This team has responded to significant events such as Hurricane Katrina, the California wildfires, and the Texas freeze.

6. **Training and Certification**: SERVPRO emphasizes training and certification for its technicians. They provide extensive training through the SERVPRO Training Center and offer certifications in various restoration and cleaning techniques.

7. **Community Involvement**: SERVPRO franchises are often involved in their local communities, participating in events, supporting local charities, and providing education on disaster preparedness and recovery.

8. **Technological Advancements**: SERVPRO utilizes advanced technology and equipment for their restoration services, including moisture detection, water extraction, deodorization, and sanitizing agents to ensure thorough and efficient restoration.

9. **Commercial and Residential Services**: While they are well-known for residential services, SERVPRO also provides comprehensive commercial restoration and cleaning services. They handle everything from small office buildings to large industrial facilities.

10. **Proprietary Cleaning Products**: SERVPRO develops and uses its own line of cleaning products, specifically designed for various cleaning and restoration challenges. These products are formulated to ensure the best results for their clients.

11. **Marketing Slogan**: SERVPRO's well-known slogan is "Like it never even happened." This slogan underscores their commitment to restoring properties to their pre-damage condition.

12. **Corporate Social Responsibility**: SERVPRO is committed to environmental responsibility and sustainability. They employ green cleaning methods and products to minimize their environmental impact.

These facts highlight SERVPRO's commitment to quality service, rapid response, and community involvement, making it a trusted name in the disaster restoration industry.

Sometimes The Worst Part Of The Fire Is The Smoke

6/7/2024 (Permalink)

Soot and Smoke in Room Even though the fire happened downstairs in the kitchen, soot and smoke filled the upstairs bedrooms.

After a small fire in your house, SERVPRO® can provide comprehensive services to address soot and smoke damage. Here’s how we can help:

1. Assessment and Inspection
SERVPRO professionals will start with a thorough inspection of the property to assess the extent of soot and smoke damage. They use advanced equipment and techniques to determine how far the smoke has penetrated walls, furniture, and other surfaces.

2. Immediate Board-Up Service
If the fire has compromised windows, walls, or the roof, SERVPRO can provide immediate board-up to protect your home from further damage, weather exposure, and security breaches.

3. Soot and Smoke Removal
SERVPRO uses specialized equipment and techniques to remove soot from surfaces such as walls, ceilings, and furniture. This includes:

-Dry Cleaning: For light soot residue.

- Wet Cleaning: For moderate to heavy soot residue.

- Spray and Wipe: For items that cannot withstand wet cleaning.
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Foam Cleaning: For upholstery fabrics.

- Abrasive Cleaning: For tough residues.

4. Odor Removal
SERVPRO employs various methods to eliminate smoke odor from your home, including:

- Air Scrubbers: These machines use HEPA filters to remove airborne particles and odors.

- Thermal Fogging: This process neutralizes odor-causing particles by releasing a dense fog of deodorizing compounds.

- Ozone Treatment: Ozone generators break down odor molecules at a molecular level.

- Hydroxyl Generators: These generate hydroxyl radicals that safely eliminate odors.

5. Cleaning and Sanitizing
They will clean and sanitize all restorable items and structures that were damaged by the fire. This includes:

- Carpet and Upholstery Cleaning: Professional deep-cleaning methods to remove soot and smoke residues.

- Duct Cleaning: To remove soot and odor from the HVAC system and ductwork.

- Contents Cleaning: Items such as clothing, linens, and personal belongings can be cleaned and deodorized.

6. Reconstruction Services
If the fire damage requires significant repairs or reconstruction, SERVPRO can handle the reconstruction process. They offer a range of construction services, including drywall installation, painting, and flooring repair or replacement.

7. Insurance Assistance
SERVPRO can also assist with the insurance claims process, providing detailed documentation of the damage and the restoration work performed. They can work directly with your insurance company to expedite the claims process and ensure that you receive the coverage you’re entitled to.

Benefits of Choosing SERVPRO

- Expertise and Experience: With years of experience, SERVPRO technicians are highly trained in dealing with fire and smoke damage.

- Advanced Technology: They use state-of-the-art equipment and techniques to ensure thorough cleaning and restoration.

- 24/7 Emergency Service: SERVPRO is available around the clock to respond to emergencies, minimizing the damage and beginning the restoration process promptly.

- Comprehensive Service: From initial damage assessment to final reconstruction, SERVPRO provides end-to-end services, ensuring a seamless and efficient restoration process.

By choosing SERVPRO, you can be confident that your home will be restored to its pre-fire condition, free from soot, smoke residues, and odors, allowing you to return to a safe and clean living environment.

Refresh Your Home or Office This Spring

5/28/2024 (Permalink)

When disaster strikes, from water and fire damage to mold infestations, you need a reliable partner to restore your property to its original condition. For years, SERVPRO® has been that trusted ally, offering industry-leading restoration services to homeowners and businesses alike. But did you know that we also provide top-notch painting services? That's right! Beyond restoring your property, we can help you reimagine and rejuvenate your space with our professional painting services.

Why Choose SERVPRO for Painting Services?

1. Comprehensive Expertise:
Our team comprises skilled professionals who are not only experts in restoration but also in the fine art of painting. Whether it's a small room or an entire building, we bring the same level of dedication and precision to our painting projects as we do to our restoration work.

2. Quality Materials and Techniques:
We use high-quality paints and the latest techniques to ensure a flawless finish. Our commitment to excellence means that your walls will not only look stunning but also stand the test of time.

3. Seamless Integration with Restoration Work:
If your property has suffered damage, our dual expertise in restoration and painting ensures a seamless transition from repair to beautification. We handle everything from drywall repair to the final coat of paint, making the process smooth and stress-free for you.

4. Customized Solutions:
We understand that every space is unique. Our team works closely with you to select colors and finishes that reflect your style and enhance the overall ambiance of your property. Whether you prefer bold, vibrant colors or soft, soothing tones, we tailor our services to meet your specific needs.

5. Professionalism and Cleanliness:
We pride ourselves on our professionalism and respect for your property. Our team takes great care to protect your furniture and floors, ensuring a clean and tidy work environment. We complete the job with minimal disruption to your daily life.

Our Painting Services Include:

- Interior Painting: Refresh the look of your home or office with our expert interior painting services. From walls and ceilings to trim and doors, we handle every detail with precision.

- Exterior Painting: Enhance your property's curb appeal with our high-quality exterior painting services. We ensure your building looks its best and is protected from the elements.

- Commercial Painting: Create a welcoming and professional environment for your business with our commercial painting services. We work around your schedule to minimize downtime and ensure a flawless finish.

- Specialty Coatings: From textured finishes to specialty coatings, we offer a range of options to give your space a unique and personalized touch.

The SERVPRO Difference

At SERVPRO, we are more than just a restoration company. We are your partners in transforming your property into a space you love. Our dual expertise in restoration and painting allows us to provide comprehensive services that save you time and hassle. Trust us to bring your vision to life with our exceptional painting services, backed by the reliability and reputation of SERVPRO.

SERVPRO® Reconstruction

4/19/2024 (Permalink)

We're thrilled to announce a significant enhancement to our suite of services here at SERVPRO. As a leader in the restoration industry, we have continually strived to meet the evolving needs of our customers, and today, we're excited to unveil a major development: SERVPRO® now offers full reconstruction services alongside our renowned restoration work.

This expansion represents a natural progression for us, born out of a deep commitment to providing comprehensive solutions to our customers during times of crisis. While our restoration services have long been trusted to swiftly mitigate damage and restore properties to their preloss condition, we recognize that in some cases, the scope of damage requires more than just restoration – it demands reconstruction.

With our new full reconstruction services, we can seamlessly transition from the initial cleanup and restoration phase to the rebuilding process, offering a streamlined and hassle-free experience for our customers. Whether it's repairing structural damage, rebuilding walls, or completely renovating a space, our experienced team is equipped with the skills, expertise, and resources necessary to handle projects of any size or complexity.

What sets SERVPRO apart is our unwavering commitment to excellence in every aspect of our work. Our reconstruction services adhere to the same high standards of quality, professionalism, and attention to detail that have become synonymous with the SERVPRO name. From the initial assessment to the final touches, we prioritize clear communication, transparency, and customer satisfaction every step of the way.

By expanding our services to include full reconstruction, we're empowering our customers to navigate the aftermath of disasters with confidence, knowing that SERVPRO is here to provide comprehensive support and solutions from start to finish. Whether you're dealing with fire damage, water damage, storm damage, or any other type of property loss, you can trust SERVPRO to deliver prompt, reliable, and expert care, now encompassing both restoration and reconstruction needs.

At SERVPRO, we understand that disasters don't wait – and neither do we. With our expanded range of services, we're more equipped than ever to respond swiftly and effectively to our customers' needs, helping them restore their properties and their peace of mind as quickly as possible.

If you're in need of restoration or reconstruction services, don't hesitate to contact SERVPRO today. Our team is standing by 24/7 to provide the assistance and support you need to overcome any challenge and rebuild stronger than ever before.

Fire Damage Repair

3/29/2024 (Permalink)

Kitchen Fire Cooking dinner turned into disaster with a grease fire.

SERVPRO® is a well-known company that specializes in fire and water damage restoration. If you're dealing with fire damage hire SERVPRO for repairs, here's what you can typically expect:

1. **Assessment and Inspection**: thorough assessment of the fire damage to determine the extent of the damage and the best course of action for repair.

2. **Board-Up and Tarp Services**: If necessary, we will board up windows and doors and place tarps on damaged areas to secure your property and prevent further damage from weather or intruders.

3. **Water Removal and Drying**: Fire damage often involves water damage from firefighting efforts. SERVPRO will remove any standing water and thoroughly dry the affected areas to prevent mold and further structural damage.

4. **Smoke and Soot Removal**: Our professionals use specialized equipment and techniques to remove smoke and soot residue from surfaces, including walls, ceilings, and furniture.

5. **Cleaning and Sanitizing**: Once the smoke and soot are removed, SERVPRO will clean and sanitize the affected areas to eliminate odors and ensure a safe environment.

6. **Restoration and Reconstruction**: Depending on the severity of the fire damage, we may need to repair or replace structural elements, such as walls, floors, and ceilings. They can also handle cosmetic repairs, such as painting and replacing carpeting.

7. **Documentation and Communication**: Throughout the process, SERVPRO will keep you informed and provide documentation of the damage and the repairs being done. They can also work with your insurance company to streamline the claims process.

Overall, SERVPRO aims to restore your property to its pre-fire condition as quickly and efficiently as possible, minimizing disruption to your life and business. It's important to contact them as soon as possible after a fire to start the restoration process promptly.

How SERVPRO® Can Help With Storm Damage

2/26/2024 (Permalink)

House Damaged By Storm A house was severely damaged by recent storms.

SERVPRO® is a company that specializes in disaster restoration and cleanup services, including those related to major storms and natural disasters. Here's how SERVPRO can help you after a major storm:

1. **Emergency Response:** SERVPRO offers 24/7 emergency response services. They understand the urgency of the situation after a major storm and can quickly deploy teams to assess the damage and begin the restoration process.

2. **Damage Assessment:** The first step involves a thorough assessment of the property to determine the extent of the damage. This includes identifying areas affected by water, wind, or other storm-related issues.

3. **Water Removal and Drying:** If the storm has caused flooding, SERVPRO has the equipment and expertise to remove standing water and thoroughly dry affected areas. This helps prevent further damage and reduces the risk of mold growth.

4. **Mold Remediation:** In the aftermath of a storm, mold can become a significant concern, especially if there's been water damage. SERVPRO can address mold issues through proper remediation techniques, including cleaning and sanitizing affected areas.

5. **Storm Damage Cleanup:** This involves the removal of debris, damaged materials, and any hazards left behind by the storm. SERVPRO ensures a safe and thorough cleanup process.

6. **Restoration Services:** Once the cleanup is complete, SERVPRO can start the restoration process. This may involve repairing or replacing damaged structures, flooring, walls, and other components to return the property to its pre-storm condition.

7. **Content Cleaning:** If personal belongings or contents have been damaged, SERVPRO offers content cleaning services. This includes cleaning, deodorizing, and restoring salvageable items.

8. **Insurance Coordination:** SERVPRO can work with your insurance company to streamline the claims process. They provide documentation of the damage and the restoration work done, helping you navigate the insurance claims process more efficiently.

9. **Building Services:** In addition to cleanup and restoration, SERVPRO provides building services. This may involve reconstruction, repairs, and other construction-related tasks to restore the property fully.

10. **Experience and Expertise:** SERVPRO has extensive experience in dealing with a variety of disasters, including major storms. Their trained and certified technicians use advanced equipment and follow industry best practices to ensure effective and efficient restoration services.

If you've experienced significant damage due to a major storm, contacting SERVPRO can help expedite the recovery process and minimize the long-term impact on your property.

SERVPRO® Can Save You From The Rain

2/2/2024 (Permalink)

Flooded Street in San Jose Heavy rains cause major damages in San Jose

SERVPRO® is a professional restoration and cleaning service that can assist you in the event of rain-related damage to your property. Here are some ways in which SERVPRO® can help:

1. **Water Damage Restoration:**
- If your property experiences flooding or water damage due to heavy rain, SERVPRO® can provide water extraction services to remove standing water.
- They use advanced equipment such as pumps, dehumidifiers, and air movers to thoroughly dry the affected areas.

2. **Mold Remediation:**
- Excessive rain and moisture can lead to mold growth. SERVPRO® offers mold remediation services to assess and address any mold issues in your home or business.

3. **Storm Damage Cleanup:**
- Rainstorms can cause various types of damage, including roof leaks, broken windows, and structural damage. SERVPRO® can assist in cleaning up and repairing these damages.

4. **Document Drying:**
- If you have important documents or valuable items that are damaged by rainwater, SERVPRO® provides document drying services using specialized techniques to salvage and restore these items.

5. **Carpet and Upholstery Cleaning:**
- Rainwater can soil carpets and upholstery. SERVPRO® offers professional cleaning services to restore and refresh these items.

6. **Emergency Response:**
- SERVPRO® is available 24/7 for emergency response. If you experience rain-related damage, you can contact them, and they will dispatch a team promptly to assess the situation and begin the restoration process.

7. **Insurance Coordination:**
- SERVPRO® can work with your insurance company to streamline the claims process and ensure a smooth and efficient restoration experience.

It's important to note that the specific services offered may vary depending on the franchise location and the nature of the damage. If you are facing rain-related issues, contacting SERVPRO® office is advisable to discuss your specific needs and receive personalized assistance.

Emergency Water Clean Up

11/22/2023 (Permalink)

Water Leak in Ceiling Leaked Into Office Professional grade equipment is used to dry out large, open spaces following a water leak in an office.

When it comes to drying out water damage, we follow a systematic process to ensure effective restoration. Here is a general overview of how SERVPRO® typically handles water damage:

1. **Emergency Contact:** The restoration process begins with a call to their emergency hotline. This allows them to gather information about the extent of the damage and dispatch a team to the site.

2. **Inspection and Damage Assessment:** Upon arrival, SERVPRO® technicians assess the extent of the water damage. This involves determining the category and classification of the water damage, which helps them create an appropriate plan for restoration.

3. **Water Removal:** The first step in drying out water damage is removing any standing water. SERVPRO® uses powerful pumps and vacuums to extract water from the affected areas. The sooner water is removed, the less damage is likely to occur.

4. **Drying and Dehumidification:** After standing water is removed, the drying process begins. Industrial-strength air movers and dehumidifiers are strategically placed to accelerate evaporation and reduce humidity. This step is crucial to prevent further damage such as mold growth.

5. **Cleaning and Sanitizing:** Once the affected areas are dry, SERVPRO® focuses on cleaning and sanitizing. This may involve cleaning carpets, upholstery, and other belongings. We also use specialized cleaning agents to disinfect and prevent microbial growth.

6. **Restoration:** The final step is restoration, which involves repairing or replacing damaged materials such as drywall, flooring, or structural components. The goal is to restore the property to its pre-damaged condition.

Throughout the entire process, SERVPRO® uses advanced monitoring equipment to track the moisture levels and ensure that the affected areas are drying properly. This helps prevent secondary damage and ensures the thoroughness of the restoration.

It's important to note that the specific steps may vary based on the unique circumstances of each water damage situation. SERVPRO® technicians are trained to adapt their approach based on the severity and type of water damage encountered. If you experience water damage, it's crucial to contact a professional restoration service promptly to mitigate the damage and prevent further issues.

How SERVPRO® Can Help Your Office

10/10/2023 (Permalink)

Equipment in Office SERVPRO® uses the latest in restoration technology to keep downtime due to loss to a minimum

SERVPRO® is a professional cleaning and restoration company that can help your office in various ways. Here are some of the ways in which SERVPRO can assist your office:

1. Water Damage Restoration:

SERVPRO can quickly respond to water damage incidents in your office, whether it's due to leaks, floods, or other water-related issues. They can extract water, dry affected areas, and prevent mold growth, helping to minimize damage and restore your office space.

2. Fire Damage Restoration:

In the unfortunate event of a fire, SERVPRO can provide fire damage restoration services. This includes cleaning smoke residues, deodorizing, and repairing structural damage. They work to get your office back to its pre-fire condition.

3. Mold Remediation:

If your office has mold growth, SERVPRO can assess the situation, contain the mold, remove affected materials, and clean and sanitize the area. They also take steps to prevent future mold growth.

4. Storm Damage Cleanup:

After a severe storm or natural disaster, SERVPRO can help with cleanup and restoration. This includes removing debris, drying and cleaning affected areas, and repairing structural damage caused by the storm.

5. Commercial Cleaning Services:

SERVPRO offers regular commercial cleaning services for offices. This includes carpet cleaning, upholstery cleaning, HVAC system cleaning, and general janitorial services. A clean office environment promotes a healthier workplace for your employees.

6. Biohazard and Crime Scene Cleanup:

SERVPRO has trained professionals to handle biohazard situations and crime scene cleanup. They can safely clean and disinfect areas affected by biological or chemical contaminants, ensuring the space is safe for everyone.

7. Document Drying and Restoration:

In the event of water damage affecting important documents, SERVPRO provides document drying and restoration services. They use specialized techniques to salvage and restore water-damaged documents, books, and files.

8. Odor Removal:

SERVPRO can address persistent odors in your office, whether they are from smoke, mold, or other sources. They use specialized equipment and techniques to eliminate odors and improve indoor air quality.

9. Emergency Ready Profile (ERP):

SERVPRO offers an ERP service, where they assess your office space and create a comprehensive profile of important information in case of an emergency. This can help you minimize business interruption during a disaster by having a plan in place.

By utilizing SERVPRO's services, you can ensure a prompt and professional response to various emergencies and maintain a clean, safe, and healthy environment for your office.

Don't Let Disaster Stop Your Business

10/3/2023 (Permalink)

gym flood Fast action turned a blown broiler from disaster to better than new

SERVPRO® is the premiere company specializing in fire and water cleanup and restoration services. If your business has experienced damage due to fire, water, or other disasters, SERVPRO can provide several benefits to help you recover and get back on track:

1. Rapid Response: SERVPRO offers 24/7 emergency services, meaning they can respond quickly to mitigate damage and prevent further issues.

2. Professional Expertise: SERVPRO technicians are highly trained and certified in the latest restoration techniques. They know how to assess the damage, develop a plan, and execute it efficiently.

3. Advanced Equipment: SERVPRO uses state-of-the-art equipment for cleaning, drying, and restoring your property. This helps in minimizing the damage and reducing the restoration time.

4. Insurance Liaison: Dealing with insurance companies can be complicated. SERVPRO can help manage the insurance paperwork and process, making your life easier during a stressful time.

5. Preventing Secondary Damage: Water and fire damage can lead to secondary issues like mold growth and structural damage. SERVPRO experts understand how to prevent these secondary damages, saving you money in the long run.

6. Thorough Cleanup: Whether it's water extraction, smoke damage cleanup, or mold remediation, SERVPRO ensures a thorough cleanup, leaving your business safe and habitable.

7. Minimized Downtime: By efficiently restoring your business premises, SERVPRO helps in minimizing downtime. This is crucial for businesses, as it reduces the impact on revenue and operations.

8. Professional Odor Removal: Fire and water damage often bring unpleasant odors. SERVPRO has specialized techniques to remove these odors, ensuring your business space smells fresh and clean after restoration.

9. Customized Solutions: Every business is unique, and so is the restoration process. SERVPRO provides customized solutions tailored to your specific needs, ensuring a personalized approach to the restoration of your business.

10. Peace of Mind: Knowing that professionals are handling the restoration process can provide peace of mind. You can focus on other aspects of your business while SERVPRO takes care of the cleanup and restoration.